Service charter and service commitments

Service charter

This service charter outlines the standard of service you can expect from the administrative staff of the Family Court of Australia and the Federal Magistrates Court of Australia and what you can do if you are not happy with the service you have received. It also outlines your responsibilities as a client of either court. This Charter does not relate to the work that is performed by judges and federal magistrates.

View the Courts' service charter on the Family Law Courts website

Service commitments

This document outlines the service you can expect from the administrative staff of the Family Court of Australia and the Federal Magistrates Court of Australia. It does not relate to the work that is performed by judges or federal magistrates.

View the Courts' service commitments on the Family Law Courts website