How to contact the Family Court departments and Family Law Registries

National Enquiry Centre

The National Enquiry Centre (NEC) is the entry point for all telephone and email enquiries on Court matters (Federal Circuit Court and Family Court of Australia). The NEC can provide information and procedural advice, forms and brochures and referral advice to community and support services. NEC staff cannot provide legal advice.

Opening Hours:

8.30am to 5.00pm Monday to Friday

Contact details:

Phone: 1300 352 000 (except WA for individuals living in WA contact the Family Court of Western Australia)
TTY/voice calls: Contact the National Relay Service on 133 677 or for Speak & Listen calls contact 1300 555 727
International: +61 2 8892 8578
Fax:  Please contact a family law registry
Please Note: The email service cannot be used to file any court documents.
Instructions for emailing the Court

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Family Court of Australia
National Enquiry Centre
GPO Box 9991
Parramatta NSW 2150

Other contact information:

Complaints and feedback

For more information about how to give feedback or make a complaint, see the Feedback and Complaints Policy  

Family law registries

Links to contact details, location, opening hours, facilities and services of the Family Law Registries

Freedom of Information (FOI) requests

How to make a request to the Family Court

Other Family Court contact details

Communications Office 
Media Information
Recruitment Information

Website feedback

Webmaster at Family Court of Australia

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