Family Reports form part of the evidence presented in Family Court proceedings. As such, if you disagree with a Family Report the appropriate venue for challenging the Report is at your hearing, by cross-examination of the Family Consultant who wrote the report. This is where you, or your lawyer if you are represented, may ask the Family Consultant questions about the contents of the Report and their assessment of your family.

If you wish to cross-examine the Family Consultant who prepared your Report you, or your lawyer if you are represented, must write to the Family Consultant at least 14 days before the hearing (see r 15.50 of the Family Law Rules 2004).

If you are seeking to have the family consultant assigned to your case replaced with a new family consultant, this can only be done by applying to the Court within the current court proceedings. You should seek legal advice regarding this. Court staff cannot provide legal advice, however procedural advice may be obtained by contacting the National Enquiry Centre on 1300 352 000 or by email to enquiries@familylawcourts.gov.au.

Complaints about the conduct of a family consultant, including at an interview, that cannot be addressed through the cross-examination process outlined above will be directed to the appropriate Regional Coordinator (Child Dispute Services) or Senior Family Consultant. Complaints should be made by email to customer.service@federalcircuitcourt.gov.au

Complaints about family dispute resolution services and family reports provided by or on behalf of the Court generally cannot otherwise be dealt with while the matter is currently before the Court.