The contact information on this page is for Family Law matters only. For General Federal Law see General Federal Law enquiries.

The National Enquiry Centre (NEC) is the entry point for all Family Law enquiries in the Federal Circuit Court of Australia and Family Court of Australia.

The NEC can help you to understand family law procedures and provide you with the right forms. See the How do I pages located at the top right hand corner of every page for step by step information on proceeding through the court.

The NEC can also assist you to register on the Commonwealth Courts Portal where you can file most applications and supporting documents, track the progress of your case and access your case information. For more information see: How do I register for the Commonwealth Courts Portal?

Western Australia has its own Family Court. If you are in Western Australia or your case is proceeding in the Family Court of Western Australia you should call 08 9224 8222.

Separation and divorce is a difficult time for most people. The Family Relationships Advice Line can help with free legal advice, counselling support and put you in touch with organisations that can help with housing, financial or parenting support. They can be contacted on 1800 050 321. NEC staff cannot provide legal advice. See the legal assistance page for more options to obtain legal advice.

The National Enquiry Centre (NEC) is the entry point for all Family Law enquiries in the Family Court of Australia and the Federal Circuit Court of Australia.

The NEC can help you to understand family law procedures and provide you with the right forms. See the How do I pages located at the top right hand corner of every page for step by step information on proceeding through the court.

The NEC can also assist you to register on the Commonwealth Courts Portal where you can file most applications and supporting documents, track the progress of your case and access your case information. For more information see: How do I register for the Commonwealth Courts Portal?

Western Australia has its own Family Court. If you are in Western Australia or your case is proceeding in the Family Court of Western Australia you should call 08 9224 8222.

Separation and divorce is a difficult time for most people. The Family Relationships Advice Line can help with free legal advice, counselling support and put you in touch with organisations that can help with housing, financial or parenting support. They can be contacted on 1800 050 321. NEC staff cannot provide legal advice. See the legal assistance page for more options to obtain legal advice.

Opening Hours

8.30am to 5.00pm Monday to Friday

Contact details


  • Need help?
    Chat Online
  • General advice (email): enquiries@familylawcourts.gov.au  (NOTE: The email service cannot be used to file any court documents.)
  • Portal support (email): support@comcourts.gov.au (NOTE: The email service cannot be used to file any court documents.)
  • Phone: 1300 352 000 (except WA see above for contact details)
  • International: +61 2 8892 8578
  • TTY/voice calls: Contact the National Relay Service on 133 677 
  • Speak & Listen calls: Contact the National Relay Service on 133 677

Address

Family Law Courts
National Enquiry Centre
GPO Box 9991
Parramatta NSW 2124

Other contact information:

Complaints and feedback

For more information about how to give feedback or make a complaint, see the Complaints policy.

For more information about how to give feedback or make a complaint, see the Complaints and feedback form.

Family law registries

Freedom of Information (FOI) requests

Other Family Court contact details

Website feedback

Email the Webmaster

Related Information