Introduction

A data breach occurs where there is an unauthorised access to or disclosure of personal information held by the Family Court of Australia (the Court), or information is lost in circumstances where unauthorised access or disclosure is likely.

The consequences of a data breach can result in serious harm to any of the individuals to whom the information relates, may damage the reputation of the Court and leave the Court in breach of its obligations under the Privacy Act 1988 (Cth).

The Court is responsible for ensuring that all reasonable steps are taken to handle personal information in accordance with the Australian Privacy Protection Principles.  This includes protecting personal information from misuse, interference and loss, and from unauthorised access, modification and disclosure.

In addition, to ensure that individuals are notified if their personal information is involved in a data breach that is likely to result in serious harm, the Notifiable Data Breaches (NDB) scheme in Part IIIC of the Privacy Actrequires entities, including the Court, to notify affected individuals and the Commissioner of eligible data breaches.

An eligible data breach occurs when a data breach is likely to result in serious harm to any of the individuals to whom the information relates and the entity has been unable to prevent the likely risk of serious harm with remedial action.

Purpose

The purpose of this Data Breach Response Plan is to set out the roles and responsibilities of Family Court and Corporate Services staff involved in managing a data breach. The Plan also outlines to Family Court and Corporate Services staff and stakeholders the processes established by the Court to contain, assess and manage a data breach and for deciding whether notification is necessary or desirable.

Report Data Breaches and Suspected Data Breaches

Any Court staff who suspect or become aware of a data breach should immediately report this to their managing supervisor, complete a Data Breach or Suspected Data Breach Incident Report (Annexure A) and forward that completed form to the Privacy Officer with a copy to their managing supervisor.

Where any suspected or known breach can be contained by taking immediate steps to limit any further access or distribution of the affected personal information, these steps should be taken. Of course, that action is not appropriate if it would compromise essential Court systems, or destroy evidence that may be valuable in identifying the cause of the breach, or that would enable the Court to address all risks posed to affected individuals or the Court.

Informing the Data Breach Response Team

On receiving a Data Breach or Suspected Data Breach Incident Report, or otherwise being notified of a data breach or suspected data breach, the Privacy Officer must inform the Data Breach Response Team of the incident as well as any containment or remedial steps that have been taken or will be taken.

The Data Breach Response Team consists of the following:

  • Privacy Champion (Chair);
  • Chief Financial Officer (Federal Court);
  • Chief Information Officer (Federal Court);
  • Media Manager;
  • Privacy Officer; and
  • any other person considered necessary by the Chair of the Data Breach Response Team.

Assessment

The Privacy Officer must undertake an assessment of the incident expeditiously. In assessing the incident the Privacy Officer must consider:

  • the type or types of personal information involved in the data breach;
  • the circumstances of the data breach, including its cause and extent; and
  • the nature of the harm to affected individuals, and if this harm can be removed through remedial action.

The Privacy Officer must provide a draft report on the incident to the Data Breach Response Team. The draft report must include a draft finding as to whether the data breach is likely to result in serious harm to any of the individuals whose information was involved and whether notification is required pursuant to the NDB scheme or is otherwise desirable. The draft report should include recommendations as to how any notification is conducted as well as draft recommendations addressing the Court’s ongoing review of the incident to improve its personal information handling practices.

Finalisation of the Report

The Data Breach Response Team is responsible for finalising the incident report and its recommendations and may amend the draft report and its recommendations accordingly and ask the Privacy Officer to address any issues of concern.

Approval of the CEO/Principal Registrar

The Chair of the Data Breach Response Team will present the finalised incident report to the CEO/Principal Registrar and seek approval for any recommended action within the report, including notification of individuals whose information was involved and the Information Commissioner pursuant to the NDB scheme or otherwise.

Review of the Incident

The Data Breach Response Team is responsible for ensuring a thorough review is undertaken of the incident consistent with those actions approved by the CEO/Principal Registrar and ensuring necessary changes to reduce the chance of a reoccurrence and to strengthen the Court’s personal information security and handling practices.