Contact details for the Family Relationships Advice Line

• Phone: 1800 050 321
• International callers: +61 7 3423 6878
• Hours: 8 am-8 pm, Monday-Friday, 10 am-4 pm Saturday (local time), except national public holidays
• Website: www.familyrelationships.gov.au/talk-someone/advice-line

Support for kinship/grandparents carers - Australia-wide services

• You can use the Services Australia – Support for non-parent carers  webpage to find out about the government payments and benefits you can get when you’re a full-time kinship or grandparent carer.
• The Family Relationships Online – For Grandparents webpage has links to information and services that may be able to help you in your role as a grandparent carer.
• The Raising Children Network - Services for grandparents and kinship carers webpage provides information about services and support for grandparents and kinship carers

Support by state

There are also many resources available in each state, which is listed below.

ACT

• ParentLink — www.parentlink.act.gov.au/parenting-guides/roles_and_relationships/grandparenting
• Grandparents ACT and Region —  www.marymead.org.au/services/grandparents-group

NSW

• Grandparents and Kin carers —  shellharbourkids.com.au/support-services-page/grandparents-kin-carers
• Grandparents raising grandchildren booklet —  www.cotansw.com.au/MediaPDFs/2012-07-01%20Grandparents-Raising-Grandchildren-Networking-Resource.pdf
• Samaritans Kinship Care (Grandparents as Parents) – Central and Hunter Regions —  www.samaritans.org.au
• Mission Australia, Grandparents Raising Grandchildren support program Nowra — www.missionaustralia.com.au/servicedirectory/186-children-families/grandparents-raising-grandchildren-nowra
• Salvation Army, Wollongong — www.salvos.org.au/scribe/sites/wollongong/files/FFP/off%20our%20rockers.pdf
• My Forever Family NSW — www.myforeverfamily.org.au

NT

• NT government — Become a foster or kinship carer — nt.gov.au/community/child-protection-and-care/become-a-foster-or-kinship-carer
• Foster & Kinship Carers Association — www.fkca.org.au
• Carers NT —  www.carersnt.asn.au

QLD

• Supporting Queensland Grandparents —  www.grandparentsqld.com.au
• Information for grandparents raising grandchildren —  www.qld.gov.au/seniors/grandparenting/raising-grandchildren
  

SA

• Older Aboriginal people - Raising grandchildren and relatives  —  www.sa.gov.au/topics/seniors/older-aboriginal-people/raising-grandchildren-and-relatives
• Grandparents for Grandchildren SA Inc —  www.gfgsa.com.au
• Seniors Information Service Inc — Raising Grandchildren — www.catalystfoundation.com.au/raising-grandchildren

VIC

• Kinship care — services.dhhs.vic.gov.au/kinship-care
• Kinship Carers Victoria — kinshipcarersvictoria.org
• Bethany Kinship Care —  www.bethany.org.au/kinship-care

WA

• Grandparents rearing grandchildren WA —  www.grandparentsrearinggrandchildren.org.au
• Grandfamilies — A Resource Guide for Western Australian Grandparents raising Grandchildren www.dlgc.wa.gov.au/Publications/Documents/GrandfamiliesGuide.pdf

Research

These links provide research about grandparents who are the primary carers of their grandchildren

• Policy brief - The changing role of grandparents —  ww2.rch.org.au/emplibrary/ccch/PB19_Grandparents.pdf
• Grandparents as primary carers of their grandchildren: Policy and practice insights from research — aifs.gov.au/cfca/pacra/grandparents-primary-carers-their-grandchildren-policy-and-practice-insights-research
• Senate Inquiry – Grandparents who take primary responsibility for raising their grandchildren — www.aph.gov.au/Parliamentary_Business/Committees/Senate/Community_Affairs/Grandparent_Carers/Report