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Frequently asked questions

If you need information about:

Family Court of Western Australia General Federal Law
Your enquiry should be directed to the Family Court of Western Australia. Your enquiry should be directed to the Federal Court of Australia.

LiveChat with us about Family Law if you need additional information about:

  • Applying to the court
  • Procedural advice about your case
  • information and support for the Commonwealth Courts Portal, including eFiling.

So that we can help you efficiently, it is important to note:

If you are waiting on the phone as well, you should hang up, the same staff manage the phone and live chat, this just creates a longer queue and we are trying to help as many people as possible.

If you already have a file or are a lawyer, you should have the file number ready. We will ask you some questions to verify your identity before we can provide you with information from your file.

Although court staff can assist with a range of matters, they cannot give you legal advice.

Live chat is open from 8.45 am (AEST) Monday to Friday. The service is closed on Australian National Public Holidays.

If the service is closed you can still ask a question or provide feedback by emailing enquiries@familylawcourts.gov.au.

Before using live chat please view our privacy policy and disclaimer.

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